1. Upsell with Your Service Add-Ons (or don’t?)
Pro tip:
Check out this article where we dive into specific upselling techniques you can use to instantly boost revenue.
Add-ons also come with higher profit margins compared to the core product or service that you offer. This largely contributes to your overall profitability, especially if the cost of producing or providing the add-on is relatively low. For example, if you own a gym, you could upsell things like group classes or recovery tools, which offer cost-effective operating expenses in comparison to the main core services you might have. Not to mention, businesses that offer a variety of add-ons typically gain a competitive edge since consumers appreciate the ability to customize their purchases1, making your business more appealing compared to competitors offering standard services or packages.
2. Drive Client Loyalty with Points
When customers earn points for their purchases, it encourages them to return not only to accumulate more points, but to redeem them!2 Offering bonus points for frequent purchases can create a sense of urgency and motivate customers to shop more often. And, by providing exclusive deals for your loyalty program members, you give them a reason to choose your business over competitors. If you own a medspa, for example, you could set points for your microdermabrasion skincare products so that after a client has purchased three of them, they get the fourth free!
That’s just an example, though. How your loyalty program functions is entirely up to your preference. GlossGenius doesn’t offer you that flexibility—in fact, they don’t have a loyalty program or points feature at all. But, maybe it’s on their to-do list.
Before You Continue:
See how you can set up your own loyalty program in Vagaro!
Sources:
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