Fred Helou Talks Hair Education and Leadership with Toni & Guy on the Vagaro Podcast: You Know What I Mean

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Running a beauty business takes strong leadership, ongoing education, and systems that help teams grow. These are the kinds of real conversations happening on You Know What I Mean?, hosted by Fred Helou, founder and CEO of Vagaro.

In Episode 4, Fred sits down with two leaders from one of the most well-known names in professional hair education: Zak Moscolo, CEO of Toni & Guy USA, and Joshua Marzioli, President of Toni & Guy USA.

Together, they talk about hair education, leadership, and what it takes to guide a global beauty brand.

A Founders View of the Beauty Industry

Fred opens the episode by sharing his own story. When he entered the salon industry more than 16 years ago, Toni & Guy was already a respected name. Long before Vagaro became a platform used by thousands of beauty businesses, Toni & Guy was known for setting high standards in education and professionalism.

As a beauty SaaS founder, Fred brings a practical point of view to the conversation. He understands what salon owners deal with every day, from managing teams to building systems that actually work in real life.

The conversation feels natural, honest, and easy to follow.

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Leading a Legacy Brand Like Toni & Guy

As CEO, Zak Mascolo leads a brand founded by Toni and Guy Mascolo that has shaped the hair industry for decades. In the episode, Zak talks about what it means to lead a legacy brand while still moving it forward.

He shares how important culture is in a creative industry and why people always come before processes. Instead of chasing trends, the focus stays on education, consistency, and long-term growth.

For beauty professionals, it’s a reminder that strong leadership is about clarity, trust, and staying connected to your team.

Why Hair Education Still Matters

Marzioli adds that education plays a key role in salon success. From training new stylists to helping experienced teams’ level up, education is treated as an ongoing investment, not a one-time event.

The message is simple and powerful. When businesses invest in education, they build stronger teams, better client experiences, and more stable growth.

Why This Episode is Worth Listening To

This episode of You Know What I Mean? is not just for big brands. It’s for salon owners, educators, and beauty professionals who want to grow without losing what makes their business special.

Fred brings the technology and business side. Zak and Joshua bring years of industry experience. Together, they offer lessons that apply to salons of all sizes.

Tune into the full episode of You Know What I Mean? on Apple Podcasts, Spotify, or Youtube to hear Fred Helou’s conversation with Zak Mascolo and Joshia Marzioli and learn how leadership and education shape the future of the beauty industry.

If you'd like to be considered as a podcast guest, please reach out to press@vagaro.com.