How long has it been since you gave your business an upgrade? If you see worn-out furniture, dated equipment, a cramped layout and stagnant client numbers, then it's time to reinvest in your business. In fact, you should be reinvesting at least 20–30% of your profits back into your business, with some sources arguing for 50%1. This could mean reinvesting in equipment, décor, renovation or any number of things depending on your business type & goals. Below we break down how to manage the funds you’ll use for your upgrade project, followed is a list of upgrade ideas for salons, medspas and gyms that can help you attract & retain more clients and sell higher-priced services.
Acquire Funding for Your Upgrades
Make a Cash Flow Budget
To effectively manage your new stream of funding for upgrades and expansion you’ll need to create a cash flow budget. This covers money coming in and going out, and is structured like this:
- Identify Income Sources: this includes sales revenue, loans, and investments. For individuals, it's primarily salaries, freelance income, investments, etc.
- List Fixed Expenses: These include recurring expenses like rent, loan payments, insurance, and utilities.
- List Variable Expenses: These are costs that fluctuate, such as advertising, supplies, entertainment, etc.
- Include One-Time Expenses: This could be equipment purchases, major repairs, or any other irregular expenses.
- Predict Inflows & Outflows: Estimate when the inflows and outflows will occur. Be conservative to avoid overestimating cash availability.
- Calculate Net Cash Flow: Deduct total expenses from total income to find the net cash flow for each period (monthly, quarterly, etc.).
- Maintain a Positive Cash Flow: Aim to have positive net cash flow. If there's a negative cash flow, evaluate ways to reduce expenses or increase income.
- Create an Emergency Fund: Set aside a portion of your positive cash flow as an emergency fund to cover unexpected expenses.
- Regularly Review & Adjust: Account for changing circumstances, unexpected events, and to ensure accuracy.
- Do Scenario Planning: Create different scenarios to see how changes in income or expenses would impact your flow of capital. This can help with contingency planning.
With all this in place, it’s time to roll up your sleeves and get creative.
Salon Upgrade Ideas
Elevate Your Reception & Waiting Area
A new reception desk makes an immediate statement. You can also have your current desk resurfaced or laminated in lieu of buying a new one. Create an open, airy space with plenty of comfortable chairs or couches and soft-LED light fixtures. Investing in high-quality furniture and equipment is best overall because it will last longer and won’t look dated in a few years.
Revamp Your Retail Space
Salons that don’t bother with retail, or make a half-hearted effort, leave a lot of potential revenue on the table. Create a dedicated wall for all the shampoos, conditioners, creams and other products you sell. In the retail world, they call this a “power wall.” This wall should be eye-catching, with spotlights and colorful accents. It should also be positioned to the right of clients as they make their way into the waiting area. Why to the right? Most people are right-handed2 and are more likely to look that way.
Strategically place seasonal, popular and/or high-priced items that you are trying to move at eye level or a bit higher.
Update Your Workstations
Add Sections for New Services
If you find that business is good, but you aren’t quite reaching revenue goals, it may be time to expand. This can mean adding dedicated space for manicures & pedicures, facials, and waxing. This can broaden your client base and add multiple new revenue streams.
Of course, you may have to knock out a wall or two to create space. First, get an idea of the space you’ll need. According to some, the average salon is about 1,500 square feet3, which can accommodate about 5–7 stylists/stations comfortably. However, 2,500–3,000 square feet enables you to accommodate 10+ stylists with room to distribute their services.
Our advice is to consult a contractor and budget for all upgrades and renovations at once to create cohesion. If done one by one, whether to save time or money, your salon can look inconsistent, incomplete, or just a complete hodgepodge. Make a checklist, make a budget, and stick to a timeline.
Medspa Upgrade Ideas
The latter point is a good place to start.
Upgrade Your Décor & Design
Let’s move away from med for a moment and focus on spa. The environment in which you provide your services impacts a client’s experience. They expect a welcoming, luxurious, relaxing environment as soon as they walk in for their appointment.
To create this ambiance, address the following:
These areas provide the first impression, so invest in:
- Comfortable seating options—chairs, couch, coffee table, etc.
- Complementary drinks to offer that aren’t just water
- A sound system that plays relaxing music
- A TV displaying videos of happy clients and/or treatment explanations
Invest in modern, stylish light fixtures:
- Bright practical lights for treatment rooms
- Warmer lights for entry area
- Stationary lights in the restrooms
- Accent lights that draw attention to the best parts of your medspa
An all-white, sterile space can be unwelcoming and feel more medical than spa. Invest in:
- Accent pieces
- Accent walls
- Pops of warm color here & there to draw clients in
Add More Room for Treatments
Sometimes, repurposing space involves dealing with pillars or load-bearing walls. But this construction can be more than worth it, if it means accommodating more appointments for such popular medspa treatments as:
Fitness Upgrade Ideas
Let’s start, literally, from the ground up.
Upgrade Your Flooring
In fitness, we tend to think a lot about helping people reach past their ceiling. Well, maybe bring your attention to ground level for a moment.
The type of flooring you choose for your gym is crucial as it not only impacts the aesthetics but also affects safety, comfort, and functionality. Foam tiles are common and effective for yoga, Pilates and cardio-based activities. Similarly, rubber flooring is ideal for areas with heavy free weights. But what else do you offer?
Other high-end flooring options include:
Buy New Fitness Equipment
More equipment means more exercise stations, or more class space for clients. This is an easy equation that ends in more revenue for you.
Add Rooms for Group Classes
If you find that your group classes are consistently filling up, it may be time to give them a bespoke room to maximize profits. But how much room do you need?
Yoga studios and group fitness studios can comfortably hold up to 20 students in a 20 x 20-foot room. That is 400 square feet. Using the above numbers, you may be able to fit 10 exercise bikes comfortably in this new room.
Yoga and cycling are incredibly popular, as is Pilates, for which people may be willing to pay upwards of $50 for a group mat class, depending on your instructor9. There is also great demand for boxing, kickboxing, rowing and strength-training classes, like BodyPump10.
Is it worth it to create a separate space or expand your current workout floor for these classes? That depends on:
- Local demographics & demand
- Your target audience
- If big-box gyms nearby offer these classes
- If boutique franchises are nearby that specialize in these classes
Do some light research, and you’ll find your answer.
Expand Your Main Workout Area
Your main fitness area is where members spend the most time, and so it should account for the most space. Estimates vary, but the American College of Sports Medicine (ACSM) suggests 40–60 square feet (about half the area of an apartment bedroom) for each piece of fitness equipment and at least 10–14 square feet (about half the area of a queen-sized bed) for each client. There are other equations out there to follow for figuring out spatial needs11.
Research all funding options available and choose one that works best for your business model, budget and timeline. Set yourself up so that when you have clear goals, a mapped-out plan, and the profit numbers to back you up, you can act.
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