Dive into our treasure trove of articles on the Vagaro Blog! From industry insights and the latest business management tips to navigating new tech, we've got everything you need to help your business grow and thrive.
BACK
Meet Luka Hocevar
Ready to boost customer retention without hefty acquisition costs? Luka's got your back! This four-part deep dive explains the nuances between customer experience and customer service, helping you streamline operations and elevate profitability.
Customer Experience Optimization
Luka explains how you can start to enrich client relationships and retention.
- Does Your Customer Service Suck?3 min
- Why the Customer Experience is Important4 min
- Creating the First 60 Days of Your Customer Experience3 min
- Shaping a Customer Experience Culture3 min
Class Guide Book
This companion piece to Luka's Vagaro Master Class course will guide you through each section with thought-provoking prompts designed to help you reflect on the material and help you apply it to your own growth & success.